FREQUENTLY ASKED QUESTIONS
What kind of products do you sell?
We sell perfumes, household essentials, gift items, and daily necessities. Our goal is to make your shopping experience convenient, whether you’re stocking your home, looking for a gift, or treating yourself!
Do you deliver to my area?
Yes! We deliver across Nigeria. Delivery charges may vary depending on your location. We aim to make sure your products reach you safely and on time.
How can I place an order?
You can place an order directly on our website or via WhatsApp for quick assistance. Simply select your products, confirm your details, and our team will process your order.
What payment methods do you accept?
We accept bank transfers, card payments, and mobile payments. For bulk or preorder purchases, we can arrange flexible payment options — just contact us via WhatsApp.
Do you accept returns?
We do not accept returns or exchanges to maintain hygiene standards and fair pricing. However, if your order arrives damaged, defective, or completely wrong, contact us within 24 hours with photos and your order details, and we will assist you.
Can I preorder items from China or other bulk items?
Yes! We offer preorder options and bulk purchases. Contact us with your list and quantity, and we’ll guide you through the process. Delivery typically takes 50–60 days via sea shipping.
How do I know if a product is available?
All products listed on the website are currently in stock. For any item you’re unsure about, simply message us on WhatsApp for confirmation before placing your order.
Do you offer gift packaging?
Absolutely! We provide gift wrapping for perfumes, gift bundles, and special occasions. You can select this option while placing your order.
How can I contact customer support?
You can reach us anytime via WhatsApp or through the website contact form. We’re happy to assist with questions, product guidance, or order support.